FAQs

General FAQs

Yes, MW Toolbox Canopy and Trailer Centre is specialised in custom build aluminium toolboxes, trays, canopies and trailers. We have manufacturing factories located in NSW, VIC, QLD and WA. Due to the welding deformation and sheet bending, please allow 5mm tolerance each side on custom build products. Please see our custom build page under each product category or fill up the form under Contact Us page to get a quotation. Our sales representatives will contact you via email or phone calls as soon as we can.

Yes, please contact us 08 9337 1339 or inform us when we review your orders.


For MW’s custom products, such as chassis-mount canopies, custom-made trays, and boxes, there is a $500 design fee applicable if an order is canceled before the build process commences, provided that half of the deposit has already been paid. Once a custom job is confirmed and half of the total price is paid, refunds are not available.

Tray & Canopy and Chassis Mounting Canopy FAQs

Certainly! We are happy to provide free forklift service to assist customers in lifting the removed tub or tray. However, please note the following three points:

  1. Due to space limitations, we do not offer storage for tubs or trays. After picking up your vehicle, any tubs or trays left with us will be recycled.
  2. MW does not take responsibility for any damage that may occur during the tub or old tray removing and loading process.
  3. We recommend customers use a flatbed tray or flatbed trailer with pallets underneath for collecting the tub or tray. MW will not assist in loading into any box trailer or onto a tub.

Our mounting system secures the brackets to the vehicle, and the tray is then bolted to these mounts brackets. This design effectively prevents cracking. Fully welded mounts are prone to flexing and cracking, which is why we have engineered a bolted solution—attaching the mounts to the vehicle and the tray to the mounts.

Because it’s a fastener-based structure, we recommend that customers regularly check the tightness of all bolts and fasteners, especially after driving on rough terrain. Tighten or replace them as needed. For normal driving conditions, a self-inspection every 5,000 to 8,000 km is considered basic maintenance.

It’s common for hydraulic pressing to leave fold line marks on sheet metal. While we have invested significantly in protective films to minimize marking and deliver a superior product, minor tooling marks may still occasionally be visible. Polishing out these marks is not practical, as it is costly and detracts from the natural mill finish of the raw sheet metal. Once you start polishing aluminum, the entire panel needs to be treated, and it rarely matches the original factory mill finish.

Our trays and canopies are still handcrafted, so there will naturally be marks from fabrication, handling, and weld penetration. These are inevitable given the handmade nature of the product. For those seeking a smooth, easy-to-maintain finish, we offer powder coating or painted options for the panels.

MW can relocate most reverse cameras and sensors found on common utes; however, since they are moved to non-factory positions, the associated functions might not operate as originally intended. Rear radar units on certain models may require dealer recalibration, and any costs involved in this process will be the customer’s responsibility.

No, MW only relocates the factory fuel filler to a different position. You may notice some ‘clicking’ depending on how the pumps are set up at different stations, though most vehicles won’t experience issues. We recommend customers visit a nearby fuel station immediately after picking up their vehicle to test it, and if any issues arise, MW is happy to offer free adjustments.

While your existing style side may support filling with Hi-Flow pumps, most relocated fuel fillers will not be compatible with these pumps.

Yes, all of our canopies are dust and waterproof under the factory condition.

The spare tyre holders and mud guard setup on MW canopies are typically designed to accommodate tyres and wheels up to 35 inches in size. 

For a side-mounted spare tyre holder:

  • The default measurement is 480 mm from the centre of the spare tyre holder to the edge of the canopy.
  • If a rear ladder is ordered, the measurement is 450 mm from the centre of the spare tyre holder to the ladder.

For a dual spare tyre holder setup (Not fit to 35 inches):

  • The default measurement is 450 mm from the centre of each spare tyre holder to the edge of the canopy on each side.

The spare tyre mounting configuration remains consistent across all dual cab models, with the exception of Landcruisers. For Landcruisers, the factory spare tyre mount is not compatible with MW products. Customers will need to order the MW spare wheel carrier, which can be mounted on the headboard or rear wall of the canopy.

Most AdBlue fillers are equipped with sensors linked to the system. MW does not modify any systems related to AdBlue; we only handle the relocation of the AdBlue filler to a lower position compared to the factory setup.

For custom-made trays and chassis mounting canopies, MW offers recommended dimensions based on their extensive experience with thousands of vehicles each year. If you want a different length, MW advises measuring the factory tub length and adding 100-200 mm (the rear bumper size)to the total length. This extra length helps ensure that the vehicle’s chassis structure does not extend beyond the MW product, maintaining a more aesthetically pleasing appearance.

MW offers two finishing options for trays and chassis mounting canopies:

  1. 2-Pac Paint: This option is available for canopy doors and undertray box lids and can match any colour. It provides a high-quality finish and allows for precise colour matching with the vehicle’s original paint.
  2. Powder Coating: This is a more affordable colour option, but it may not perfectly match the factory paint since powder coating is not the same as the original vehicle paint process. Current colours that can be closely matched include most shades of white, Toyota Graphite, Toyota Red, Toyota Sandy taupe, and Jet Black (metallic black).

Important Note: Powder coating uses different colour materials compared to 2-pac paint, and most commercial car wash chemicals may damage powder-coated finishes.

Motop Tent FAQs

Condensation is the process where water vapor in the air turns into liquid water. This usually happens when warm, moist air comes into contact with a cooler surface. it is an common problem most campers will experience to some extent at some time in their camping life. The hardtop tents are the most prone to condensation among all types of tents because their waterproof design often restricts airflow. While this design effectively prevents rainwater from penetrating, it also means that air inside the tent cannot circulate properly, leading to an increased risk of moisture buildup and condensation.

The first time you experience condensation inside your tent, the natural reaction is to think that it’s leaking and possibly faulty?  After all, why is the inside of your tent so wet? Usually, this is not a leaking issue at all, but is a condensation problem. If there is water accumulation in the tent after being closed for several days, it is most likely condensation, not leaking water. The Motop hardtop has already eliminated all potential leakage risks in its design structure, including a one-piece hardshell, rubber seals, water gutters, and a water barrier behind the canvas.

To avoid condensation in your tent, follow these steps:

  1. Keep moisture out of the inside of the tent: Minimize bringing wet gear or clothes inside the tent.
  2. Dry the canvas before closing it: Ensure the tent is completely dry before packing it away.
  3. Regularly open the tent for ventilation: Allow fresh air to circulate to reduce moisture buildup.
  4. Use desiccant when storing the tent long-term: Place desiccant inside the tent to absorb moisture if it’s not used for an extended period.

To maintain your canvas:

  1. Fully close the tent: Ensure the canvas is not caught between the rubber seal and water gutters to prevent damage.
  2. Reapply waterproof coating if mold develops: If mold appears, reapply a waterproof coating to preserve water resistance.
  3. Maintain stitching points: Use seam sealant (included in your installation package) to keep the stitching points sealed.
  4. Replacement canvas: MW offers replacement canvas as a consumable item if needed.

The Motop tent’s side mounting rails are designed with a 10kg loading capacity each, and the maximum combined loading rate for two side rails should not exceed 25kg. If you plan to install additional components, please ensure the total weight complies with these limits.